ffxiv ho to get your refund after house lottery

Amstronge

2 min read

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15-04-2025

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Congratulations on participating in the FFXIV housing lottery! While securing a house is a dream for many players, sometimes luck isn't on your side. This guide will walk you through the process of obtaining your Gil refund after a failed lottery attempt.

Understanding the FFXIV Housing Lottery Refund Process

The process for receiving your Gil refund after losing the FFXIV housing lottery is straightforward. However, there are some important factors to keep in mind.

Key Points to Remember

• Automatic Refund: The Gil you spent entering the lottery will be automatically refunded to your in-game account. You do not need to submit a ticket or contact support.
• Timing: The refund typically occurs within a few hours of the lottery results being announced. However, it can sometimes take up to 24 hours. Check your Gil balance periodically.
• No Manual Intervention: Square Enix's system handles refunds automatically. There's no need to contact support unless you experience an unusual delay.

What to Do if You Haven't Received Your Refund

Although refunds are usually automatic, occasionally, unexpected issues can arise. If you haven't received your refund after 24 hours, consider these steps:

• Check Your Gil Balance: Double-check your in-game currency balance carefully. Sometimes, it's easy to overlook a small amount.
• Verify Lottery Participation: Make sure you actually registered for the lottery in the specific ward and plot size you’re checking.
• Contact Support (If Necessary): If you've ruled out the above possibilities and are still missing your refund after a reasonable time, it's advisable to contact Square Enix's support team. Provide them with details such as your character name, server, and the date of the lottery.

Frequently Asked Questions (FAQs)

Q: How long does it take to get my Gil back after losing the housing lottery?

A: Typically within a few hours, but may take up to 24 hours.

Q: Do I need to submit a ticket to receive my refund?

A: No, the refund is automatic. Contact support only if you haven't received your Gil after 24 hours.

Q: What if I accidentally entered the lottery twice?

A: You'll receive a refund for each entry. It's recommended you avoid accidental duplicate entries in the future, to not waste Gil.

Q: Can I get a refund for my lottery entry if I win but change my mind?

A: No, once you win and purchase the plot, the Gil is non-refundable.

Keep Trying! Your FFXIV Housing Dreams Await

While not winning the lottery can be disheartening, remember that persistence pays off! Keep participating in future lotteries, and one day, you’ll be celebrating your new home in FFXIV. Good luck!